Give Your Debtor Deadlines

How can you get your debtor to stop stalling their payments?

In your communications with the debtor, try this tactic:

Make your objectives known – You expect full payment by or before a specific date. Keep it straightforward. For example: “With the exception of [one or two legitimate disputes] raised on [one or two specific invoices] that I am researching, I expect full payment of the remaining balance of [balance not involved in dispute] by [a specific time]. I’ll have the information back to you on the disputed invoices by a [specific time].” Have your calendar in front of you while you’re on the phone and pick a date a week or so in the future. If full payment isn’t received by the agreed date, you’re dealing with a debtor who is stalling for time and can’t be trusted.

Learn additional collection tactics on our website!

Professional Collection Services in Michigan

Need help with collection services in Michigan?

Muller Law Firm can provide prompt collection services for B2B and B2C businesses, specializing in pre-suit, post-suit, and post-judgment collection.

When you’re looking for collection results, you want a reputable professional who has been doing this work for a long time. With over five decades of legal collections experience, you can count on the attorneys at the law firm of Muller, Muller, Richmond &Harms, P.C., to take aggressive action and to get results for you.

Fill out our contact form or give us a call at (248)645-2440 to get the money you deserve!

Short-Circuiting Debtor Stall Tactics

Do your customers stall with their payments?

If a debtor gets away with stalling on an account, your company ends up footing the bill for any shortfall in cash flow. In a difficult economy, your cash flow may be strained even when your customers pay on time. You must cut the stall tactics short to improve your cash flow and regain control.

Some of the best ways to short-circuit stall tactics are:

Require that disputes be supported by facts – A general allegation that “This invoice just doesn’t seem right” or “There must have been a mistake somewhere on your end” just isn’t sufficient. You can’t resolve that kind of dispute because you have no facts to work with. Make the debtor specify what’s wrong.

Quickly resolve any disputes – Insist that you need to know now what disputes exist, immediately followed up by any documentation the debtor has concerning the disputes. Example: “I hear what you’re saying about an alleged dispute, but I need you to back up your comment with full documentation. Can you fax it to me this afternoon?”

Learn more tactics on our website!

Professional Collection Services in Michigan

Need help with collection services in Michigan?

When you’re looking for collection results, you want a reputable professional who has been doing this work for a long time. With over five decades of legal collections experience, you can count on the attorneys at the law firm of Muller, Muller, Richmond &Harms, P.C., to take aggressive action and to get results for you.

Fill out our contact form or give us a call at (248)645-2440 to get the money you deserve!

What Should Be in Your Contracts?

Do you have problems with non-payment?

Are you carefully crafting your contracts?

When you draft a contract, you should incorporate standard clauses that clarify your intentions and simplify your life in the event of disputes or litigation.

Include provisions like:

Damaged Goods Handling – Procedures for handling, returning, or replacing damaged goods.

Dispute Resolution – Whether the parties must participate in alternative dispute resolution, such as mediation or arbitration, before resorting to litigation, and under what terms.

Form Selection – When the terms of your forms conflict with theirs, whose forms govern.

Interest – A provision for interest on any past-due balance.

Returns – How and when returns may be made.

Learn more common provisions on our website!

Contact Muller Law Firm for Collection Services in Michigan

Ready to get the money you deserve?

At Muller, Muller, Richmond, & Harms, P.C., our attorneys specialize in debt collection services in Michigan. We can help you build a strategy customized to fit your business needs and ensure you receive the best possible outcome in pursuing your case.

Fill out the information on our “Contact Us” page or give us a call at 248-645-2440 for prompt collection services in Michigan.

Default Contract Provisions to Include

Do your customers come up with excuses to not pay?

Are your contracts weak?

You should include contract clauses like these in the event of disputes or litigation:

Acceleration – A provision that causes any balances payable on an installment plan to become immediately due in the event of a default.

Automatic Renewal – A clause that says the contract will renew for an additional term if the buyer doesn’t cancel by a specified deadline. For example, the contract may renew in one-year terms if written notice to terminate the contract is not received at least 60 days before the expiration of the current term.

Choice of Law and Venue – Include the location where any litigation will occur, and what state’s laws are to be applied to interstate transactions.

Learn more provisions to include!

Contact Muller Law Firm for Collection Services in Michigan

Ready to get the money you deserve?

At Muller, Muller, Richmond, & Harms, P.C., our attorneys specialize in debt collection services in Michigan. We can help you build a strategy customized to fit your business needs and ensure you receive the best possible outcome in pursuing your case.

Fill out the information on our “Contact Us” page or give us a call at 248-645-2440 for prompt collection services in Michigan.

Solutions to Debtor’s Complaints

Is your customer refusing to pay?

Do they claim there was a problem with your goods or services?

Is the problem at the heart of the complaint on your customer’s end? Consider:

• Does the customer understand their role in the problem? If a customer is reasonable, you may be able to get them to realize that the problem is something they must fix or pay for. However, even with your explanation, they may still be angry or insist that you should be responsible for that cost.
• If the problem is minor and can be remedied for a modest cost, will accommodating the customer get you paid? Will you be setting a bad precedent that may cause you to absorb similar costs when dealing with this customer in the future?
• If the problem is more serious or costly, what do you have to do to solve the problem? Can you meet the customer halfway? Can you collect the bill while maintaining the customer relationship, and is that an important consideration?

Learn how to respond to more debtor complaints!

Prompt, Professional Collection Services in Michigan

Have you tried to appease your debtor, but still haven’t received payment?

You may need to take your collection efforts to the next level!

Muller Law firm can provide swift and ethical collection services in Michigan. Since 1961, our top-rated lawyers have been dedicated to professionally and aggressively pursuing the money you’re owed!

Fill out the information form on our “Contact Us” page, or give us a call at 248-645-2440, to ask questions and figure out your next steps.

Addressing Debtor Complaints

 Is your customer withholding payment?

Do they have complaints over the contract or quality of your products?

By getting specific details relating to the debtor’s complaints, you can address each of these issues to resolve the problem. Consider your debtor’s dispute:

• Is the problem at your end? Is it something you or somebody in your company did wrong, or something your company is responsible for? Fix it.
• Is the problem legitimately at both ends? Did a miscommunication or other error somewhere along the line cause your customer to believe, for example, that their entire order (not just one of many items) would be discounted?

Learn how to deal with a dispute where the problem is at the customer’s end on our website!

Prompt, Professional Collection Services in Michigan

Have you tried to appease your debtor, but still haven’t received payment?

You may need to take your collection efforts to the next level!

Muller Law firm can provide swift and ethical collection services in Michigan. Since 1961, our top-rated lawyers have been dedicated to professionally and aggressively pursuing the money you’re owed!

Fill out the information form on our “Contact Us” page, or give us a call at 248-645-2440, to ask questions and figure out your next steps.

Documenting Disappointment for a Paper Trail

Have you been keeping a detailed file on your debtor?

Documenting your disappointment is another aspect to add to the debtor’s file to create a convincing a paper trail.

Suppose you’ve reached an understanding and sent written confirmation to the debtor but haven’t heard anything back – no confirmation, no check, no apology. Send another letter reiterating the debtor’s admission and the agreement, and expressing your disappointment at the fact that the debtor didn’t follow through.

Learn what to do when you receive oral admissions!

Collect with a Collection Company in Birmingham, Michigan 

At Muller, Muller, Richmond, & Harms, P.C., our attorneys specialize in debt collection in Michigan. We can help you build a strategy customized to fit your business needs. We want to ensure you receive the best possible outcome in pursuing your case. 

To protect your creditors’ rights, contact an experienced collection company in Michigan today at (248) 645-2440 for an effective resolution to your collection matters.