Wednesday, September 14, 2022

How to Decide Which Customers Deserve Credit

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Are you considering extending credit to a customer?

Do you want to prevent collection headaches?

You may want to examine these factors:

Past transactions: Their history with you is spotty or outright bad – maybe the owners have lied, paid late, or bounced a check. 

Days sales outstanding (DSO): DSO gives you quick insight into how a customer manages their cash flow and how long you’re likely to have to wait for payment. 

Bankruptcy: Extending credit to customers who have filed bankruptcy but are allowed to continue in business is very risky. Don’t forget, the customer wouldn’t be in bankruptcy if they didn’t have serious financial problems. 

Learn more factors that determine credit-worthiness on our website!

In Need of Collection Services in Michigan?

Has one of your high-risk customers become a debtor? We can help! With offices in Birmingham and Grand Rapids, we handle claims against debtors located in Michigan, even if you are located out of state or out of the country.

Fill out the information on our “Contact Us” page or give us a call at 248-645-2440 for collection services in Michigan. 

Thursday, September 1, 2022

How Can You Spot a High-Risk Customer?

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Regardless of how much profit you have built into your products or services, some customers pose too much risk and should not get credit. So, what does a high-risk customer look like? 

Here are the biggest warning signs:

Balance sheets: The customer’s balance sheets and operating statements show a declining net worth.

Operating statements: The operating statements reflect a downward trend in sales or profits, or both.

Credit reports: The credit report shows deterioration in their payment habits. For example, a customer that used to pay in 30 days now pays in 60 days.

Learn more high-risk customer warning signs on our website!

In Need of Collection Services in Michigan?

Has one of your high-risk customers become a debtor? We can help! With offices in Birmingham and Grand Rapids, we handle claims against debtors located in Michigan, even if you are located out of state or out of the country.

Fill out the information on our “Contact Us” page or give us a call at 248-645-2440 for collection services in Michigan. 

Monday, August 15, 2022

Using Public Records and Directories to Find Your Debtor

Public records may be available through government websites or through the old-fashioned means of going to a government office and either searching records yourself or asking a clerk to search them for you.

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What You Can Find from Public Records

  • UCC Filings: Reveal whether other creditors have filed claims against your collateral, granting them a security interest and notice to you that you may not touch.
  • Business and Profession Licenses: Reveal whether the business or its principals are properly licensed in their field or profession and may also reveal disciplinary history.
  • Judgements: Reveal outcome of litigation between parties involving your debtor and the amounts due under any judgements. If you find out that your debtor has several unsatisfied judgements, you may end up standing in line behind these judgement creditors when you try to collect.  This knowledge may lead you to determine that litigation is not the optimum strategy.

Read the full article on our website for more public records resources!

Debt Collection Services in Michigan Since 1961!

Since 1961, our top-rated lawyers have been dedicated to professionally and aggressively pursuing the money you’re owed in a straightforward, ethical manner. With offices in Birmingham and Grand Rapids, we handle claims against debtors located in Michigan, even if you are located out of state or out of the country.

If you want to use debt collection services in Michigan, your first step is easy. Fill out the information form on our “Contact Us” page, or give us a call at 248-645-2440, to ask questions and figure out your next steps. Don’t let the money owed to you go away- get started today! We look forward to hearing from you.

Monday, August 1, 2022

How to Use Government Records to Find Debtors

Having trouble locating your debtor?

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Government and public directories can aid in your skip tracing endeavor. Many federal, state, county, and local records are now available online, usually for free and without requiring a password. 

What Different Levels of Government Can Provide:

  • Federal Government: You can access federal courts through US Courts.gov. You can obtain court records, including bankruptcy records, through Pacer. The American Bankruptcy Institute can provide bankruptcy case opinions for a fee. 
  • State Government: The state may be able to provide 
    • Records of corporations, limited liability companies, and other legal entities
    • Driving records (often only available for specific purposes)
    • Boat and vehicle registrations (sometimes not accessible by the public)
    • Criminal record information (confirmation of whether a debtor is incarcerated, sometimes complete with a debtor’s photo)

See more government resources you can use to find debtors.

Debt Collection Services in Michigan Since 1961!

Since 1961, our top-rated lawyers have been dedicated to professionally and aggressively pursuing the money you’re owed in a straightforward, ethical manner. With offices in Birmingham and Grand Rapids, we handle claims against debtors located in Michigan, even if you are located out of state or out of the country.

If you want to use debt collection services in Michigan, your first step is easy. Fill out the information form on our “Contact Us” page, or give us a call at 248-645-2440, to ask questions and figure out your next steps. Don’t let the money owed to you go away- get started today! We look forward to hearing from you.


Friday, July 15, 2022

How to Counter Debtor Stall Tactics

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Does your debtor come up with excuses for why they haven’t paid?

Here are some common stall tactics and ways you can counter them:

Stall Tactic 1: “I have a problem with some of your invoicing; the numbers don’t make sense to me.”

Solution: Review each invoice or explain how your invoicing system works until you relieve the customer’s concerns.

Stall Tactic 2: “I had a problem with some of your goods and services and my customers aren’t happy; and because they aren’t paying me, I’m not going to pay you.”

Solution: Break down and resolve the specific concerns behind this statement.

See the full list of stall tactics on our website!

Time To Hire a Bill Collector in Michigan?

When you hire one of our expert attorneys, you can be sure that we will work hard to get the results you expect, and do it in an ethical, timely manner. We will aggressively seek what’s owed to you.

Contact our experienced collection firm to speak with a bill collector in Michigan today at (248) 645-2440 for an immediate resolution to your collection matters. 

Friday, July 1, 2022

Responding to Common Stall Tactics

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Is your debtor stalling on their payments?

When people can’t or won’t pay what they owe, they trot out all sorts of excuses. Here are some of the most common stall tactics and what you can do to overcome them:

Stall Tactic: “I don’t have enough money on hand to pay you in full.”

Solution: Remind the debtor of possible untapped sources of funds: money can be borrowed from lines of credit, credit cards, advances, or even the old standby, friends and relatives.

See more stall tactics and solutions!

Time To Hire a Bill Collector in Michigan?

When you hire one of our expert attorneys, you can be sure that we will work hard to get the results you expect, and do it in an ethical, timely manner. We will aggressively seek what’s owed to you.

Contact our experienced collection firm to speak with a bill collector in Michigan today at (248) 645-2440 for an immediate resolution to your collection matters. 

Monday, June 13, 2022

Binding Vs. Nonbinding Disputes

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Are you progressing through alternative dispute resolution?

Whichever form of ADR you choose, you must decide whether you want the result of the dispute to be binding or nonbinding:

Binding – You’re obligated to accept the outcome of the dispute resolution proceeding, and the final order takes the form of an enforceable contract. The final order may often be filed with a court and becomes enforceable as a court order or judgement.

Nonbinding – You may choose to accept or reject the mediator’s opinion. In other words, the mediator doesn’t come in and make the final ruling that is then entered with the court as a judgement.

Nonbinding ADR is a two-way street, and the other side also has the right to reject the result.

Most mediation proceedings aren’t binding. In contrast, arbitration proceedings usually are binding, and they’re usually structured so that the arbitrator’s order can be filed with a court and enforced as a judgement.

Learn more about alternative dispute resolution.

Experienced Collection Companies in Birmingham, Michigan

Need additional assistance with your claim?

If you’re a business owner, you should be spending your time conducting business rather than chasing down debts. Contact one of the most experienced collection companies in Michigan today at (248) 645-2440 for an immediate resolution to your collection matters. Let the experts worry about your collections, so you have more time to focus on growing your business.