How to Succeed in Handling Your Debtor’s Personality!

Debtors come in all shapes, sizes, and personalities. If you’re lucky, your customer will be polite and apologetic. However, it’s more realistic that you’ll encounter unpleasant behaviors. You should know the best way to respond to the most common unpleasant personalities in order to get the best outcome out of making your collection calls including: arrogant, screamers, criers, and selective memory.

Learn more about these personalities and how to deal with them here.

It’s very difficult to keep your temper under control when you’re dealing with certain personalities. This is especially true when you know you’re being lied to. However, being cool and staying calm will heighten your chances for getting paid sooner rather than later. You must stay professional, regardless of the debtor’s attitude. 

In the showdown between you and your debtor, the debtor would like you to lose your cool, so they can justify not paying you. Your calm demeanor and collected ability to respond to his or her claimed disputes will serve you well. In the end, your debtor will forgive and most likely will pay you what they owe. But, there’s no guarantee!

Our attorneys know how to get results for our clients and they’re dedicated to getting a satisfactory outcome. Contact our attorneys for debt collection in Michigan today at (248) 645-2440 for a free no obligation consultation.

How to Deal with Difficult Personalities

Having trouble making collection calls?

Are you having a hard time dealing with debtors who like to make excuses?

Are you prepared to handle criers on the phone?

Debtors come in all shapes, sizes, and personalities. If you’re lucky, your customer will be polite and apologetic. However, it’s more realistic that you’ll encounter unpleasant behaviors. You should know the best way to respond to the most common unpleasant personalities in order to get the best outcome out of making your collection calls including: arrogant, screamers, criers, and selective memory.

Learn more about these personalities and how to deal with them here.

Debt Collection in Michigan: Get started Today!

If you’re a business owner, you may decide that having a debt collection law firm work on your unpaid invoices is your best choice. That’s an area we specialize in, and we’re happy to discuss your options.

Our attorneys know how to get results for our clients and they’re dedicated to getting a satisfactory outcome. Contact our attorneys for debt collection in Michigan today at (248) 645-2440 for a free no obligation consultation.

Judgment Collection Specialists Can Help You Prepare Your Case For Court

Are you prepared to take your case to court?

Does your evidence support your claims?

Do you need help getting organized and setting clear goals?

“Do you offer a free consultation?”
Yes! Our staff is available for a free initial strategy meeting to build a relationship with you and figure out what you need.

Call Experienced Judgment Collection Specialists in Michigan Now!

If you’re a business owner, you may decide that having a debt collection law firm work on your unpaid invoices is your best choice. That’s an area we specialize in, and we’re happy to discuss your options.

Our attorneys know how to get results for our clients and they’re dedicated to getting a satisfactory outcome. Contact our judgment collection specialists in Michigan today at (248) 645-2440 for a free no obligation consultation.

Prepared to Go To Court? We Can Help You!

Are you prepared for your case to go to court?

Are you afraid of going in front of a judge?

Do you know the facts of the case and can communicate them clearly?

The better you anticipate what the defendant will claim in court, the more powerfully you can build your case. It’s impossible to over-organize or over prepare for court. Find out what you need to know to prepare your case for court, here.

Debt Collection Services: Call Our Judgment Collection Specialists in Michigan Today!

If you’re a business owner, you may decide that having a debt collection law firm work on your unpaid invoices is your best choice. That’s an area we specialize in, and we’re happy to discuss your options.

The law firm of Muller, Muller, Richmond, Harms & Myers, P.C., has successfully represented and handled collection matters for more than 56 years. Our attorneys know how to get results for our clients and they are dedicated to getting a satisfactory outcome. Contact our firm to speak with a judgment collection specialist in Michigan about our debt collection services today at (248) 645-2440 for a free no obligation consultation.

How to Deal With Stall Tactics

Are you having a difficult time dealing with debtor’s excuses?

Having a hard time resolving customer concerns about paying off a debt they owe you?

Do your debtors claim they have no money and refuse to pay you?

According to the Credit & Collections Kit for Dummies, by Steven A. Harms, “when people don’t want to or can’t pay you what they owe, they come up with all sorts of excuses. Here are some of the more common ‘I-don’t-want-to-pay’ debtor comments and what you can do or say to overcome them:

1. Stall tactic: ‘I don’t have enough money on hand to pay you in full.’

Solution: Remind the debtor of possible untapped sources of funds: Money can be borrowed from lines of credit, credit cards, advances, or even friends and relatives.

2. Stall tactic: ‘Even if I had the money, I wouldn’t pay you because I don’t owe you the whole amount.’

Solution: Work toward dispute resolution.

3. Stall tactic: ‘I have a problem with some of your invoicing; the numbers don’t make sense to me.’

Solution: Review each invoice, or explain how your invoicing system works until you relieve the customer’s concerns.

4. Stall tactic: ‘I had a problem with some of your goods and services and my customers are not happy; and because they aren’t paying me, I’m not going to pay you.’

Solution: Break down and resolve the specific concerns behind this statement help work toward a resolution.

5. Stall tactic: ‘Your account is so messed up; I have no idea whether I owe anything.’

Solution: This type of statement is a classic attempt by the debtor to make the account fuzzy and irresolvable. Keep discussing the specifics until the messed-up account is un-messed.”

Call Experienced Debt Collectors in Michigan Now!

If you’re a business owner, you may decide that having a debt collection law firm work on your unpaid invoices is your best choice. That’s an area we specialize in, and we’re happy to discuss your options.

Our attorneys know how to get results for our clients and they’re dedicated to getting a satisfactory outcome. Contact our debt collectors in Michigan today at (248) 645-2440 for a free no obligation consultation.

Alternative Dispute Resolutions

Tired of tracking down debtors?

Are you looking for an easier way to resolve unpaid invoices?

Is there an alternative to litigation for your client disputes?

There are other ways to collect what’s owed to you! They include early neutral evaluation, negotiation, conciliation, mediation, and arbitration. The most common alternatives in dispute resolution are arbitration and mediation. However, negotiation is almost always attempted first to resolve a dispute.

These processes allow people to identify the disputed issues, develop options, consider alternatives and try to reach an agreement. If you can’t reach an agreement, and the claim goes to litigation, court and attorney fees will typically drive the cost up for both parties. So, it’s worth considering whether another approach makes more sense. 

What is Mediation?

• Each person has a chance to talk, be heard and respond to the issues. 
• Everyone is focused on communicating and resolving the dispute. 
• Helps identify and communicate goals and desires and why the debtor feels the way they do.
• Clarifies the issues and suggest ways of discussing the dispute.
• Develop options and consider whether possible solutions are realistic.
• Try to reach an agreement and ensure everyone understands any agreement that’s reached.

What is Conciliation?

• A conciliator will make suggestions or give you and the other participants expert advice on the possible options for sorting out your dispute.
• A conciliator will encourage you and the other participants to reach an agreement.

What is Arbitration?

• The main differences between arbitration and other forms of alternative dispute resolution (ADR), include: 
• You and your debtor need to agree before the process that the arbitrator's decision will be binding and enforceable.
• There’s a greater need to produce evidence. 
• There may be one arbitrator or a group of arbitrators to hear your dispute. 
• The arbitrator may be a specialist in the subject matter of the dispute or have other legal qualifications 
• At the end of the process the arbitrator will make a decision for the parties.

Call Experienced Debt Collectors in Michigan Now!

If you’re a business owner, you may decide that having a debt collection law firm work on your unpaid invoices is your best choice. That’s an area we specialize in, and we’re happy to discuss your options.

Our attorneys know how to get results for our clients and they’re dedicated to getting a satisfactory outcome. Contact our debt collectors in Michigan today at (248) 645-2440 for a free no obligation consultation.

We Can Help You Determine a Litigation Strategy!

Are you prepared to take legal action?

Do you know your rights?

Are you prepared to represent yourself if your case goes to court?

If you’re not ready to represent yourself in court, hire an attorney! We offer many debt collection services in Michigan to help assist you with your claim.

Litigation is a debt collection service we offer that can include a number of things before, during, and after a lawsuit to enforce a legal right.  In addition to the actual lawsuit, pre-suit negotiations, arbitrations, facilitations and appeals may also be a part of your litigation process. 

At Muller Law Firm, we’re the experts when it comes to debt collection services in Michigan. We handle everything from pre-suit negotiations, to post-suit negotiations. 

You expect results and we expect results! We’ll handle your case with the professional attention it deserves and we’re prepared to use all our options to collect your overdue debts. For over 56 years, we’ve tracked down overdue accounts, winning many settlements for our clients along the way.

Debt Collection Services in Michigan: Get Started Today!

When you hire one of our debt collection attorneys to take your case, we’ll ease your stress by developing a strategy that works best for your unique case. An in-depth analysis and investigation of the facts will help us determine your options. Call us at 248-645-2440 for a free initial consultation and strategy meeting!