Thursday, June 1, 2023

Default Contract Provisions to Include

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Do your customers come up with excuses to not pay?

Are your contracts weak?

You should include contract clauses like these in the event of disputes or litigation:

Acceleration – A provision that causes any balances payable on an installment plan to become immediately due in the event of a default.

Automatic Renewal – A clause that says the contract will renew for an additional term if the buyer doesn’t cancel by a specified deadline. For example, the contract may renew in one-year terms if written notice to terminate the contract is not received at least 60 days before the expiration of the current term.

Choice of Law and Venue – Include the location where any litigation will occur, and what state’s laws are to be applied to interstate transactions.

Learn more provisions to include!

Contact Muller Law Firm for Collection Services in Michigan

Ready to get the money you deserve?

At Muller, Muller, Richmond, & Harms, P.C., our attorneys specialize in debt collection services in Michigan. We can help you build a strategy customized to fit your business needs and ensure you receive the best possible outcome in pursuing your case.

Fill out the information on our “Contact Us” page or give us a call at 248-645-2440 for prompt collection services in Michigan.

Friday, May 12, 2023

Solutions to Debtor’s Complaints

Is your customer refusing to pay?

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Do they claim there was a problem with your goods or services?

Is the problem at the heart of the complaint on your customer’s end? Consider:

  • Does the customer understand their role in the problem? If a customer is reasonable, you may be able to get them to realize that the problem is something they must fix or pay for. However, even with your explanation, they may still be angry or insist that you should be responsible for that cost.
  • If the problem is minor and can be remedied for a modest cost, will accommodating the customer get you paid? Will you be setting a bad precedent that may cause you to absorb similar costs when dealing with this customer in the future?
  • If the problem is more serious or costly, what do you have to do to solve the problem? Can you meet the customer halfway? Can you collect the bill while maintaining the customer relationship, and is that an important consideration?

Learn how to respond to more debtor complaints!

Prompt, Professional Collection Services in Michigan

Have you tried to appease your debtor, but still haven’t received payment?

You may need to take your collection efforts to the next level!

Muller Law firm can provide swift and ethical collection services in Michigan. Since 1961, our top-rated lawyers have been dedicated to professionally and aggressively pursuing the money you’re owed!

Fill out the information form on our “Contact Us” page, or give us a call at 248-645-2440, to ask questions and figure out your next steps.

Monday, May 1, 2023

Addressing Debtor Complaints

 Is your customer withholding payment?

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Do they have complaints over the contract or quality of your products?

By getting specific details relating to the debtor’s complaints, you can address each of these issues to resolve the problem. Consider your debtor’s dispute:

  • Is the problem at your end? Is it something you or somebody in your company did wrong, or something your company is responsible for? Fix it.
  • Is the problem legitimately at both ends? Did a miscommunication or other error somewhere along the line cause your customer to believe, for example, that their entire order (not just one of many items) would be discounted?

Learn how to deal with a dispute where the problem is at the customer’s end on our website!

Prompt, Professional Collection Services in Michigan

Have you tried to appease your debtor, but still haven’t received payment?

You may need to take your collection efforts to the next level!

Muller Law firm can provide swift and ethical collection services in Michigan. Since 1961, our top-rated lawyers have been dedicated to professionally and aggressively pursuing the money you’re owed!

Fill out the information form on our “Contact Us” page, or give us a call at 248-645-2440, to ask questions and figure out your next steps.

Friday, April 14, 2023

Documenting Disappointment for a Paper Trail

Have you been keeping a detailed file on your debtor?

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Documenting your disappointment is another aspect to add to the debtor’s file to create a convincing a paper trail.

Suppose you’ve reached an understanding and sent written confirmation to the debtor but haven’t heard anything back – no confirmation, no check, no apology. Send another letter reiterating the debtor’s admission and the agreement, and expressing your disappointment at the fact that the debtor didn’t follow through.

Learn what to do when you receive oral admissions!

Collect with a Collection Company in Birmingham, Michigan 

At Muller, Muller, Richmond, & Harms, P.C., our attorneys specialize in debt collection in Michigan. We can help you build a strategy customized to fit your business needs. We want to ensure you receive the best possible outcome in pursuing your case. 

To protect your creditors’ rights, contact an experienced collection company in Michigan today at (248) 645-2440 for an effective resolution to your collection matters.


Saturday, April 1, 2023

Documenting Admissions

Is your delinquent customer ignoring your requests for payment?

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Before a debtor commits to payment, you may have to force them to make an admission.

An admission is a statement from the debtor conceding that they owe you money.

Don’t think of getting admissions as a passive process, but rather as an active one. Anytime you’re in contact with your debtor, you’re fishing for admissions – especially written admissions. Take any opportunity to get an admission from your debtor that the money is owed. Hook your debtor and reel them in.

Documenting Oral Admissions

Although your goal is to get a written admission, that’s not always possible. But you can create a paper trail with an oral admission by doing the following:

  • Note any oral admission in your records.
  • Follow up the oral admission with a note or memo
  • Send a confirmation of any oral agreements, and ask the customer to sign and return it

Learn how payments can be considered partial admissions!

Collect with a Collection Company in Birmingham, Michigan 

Since 1961, our top-rated lawyers have been dedicated to professionally and aggressively pursuing the money you’re owed in a straightforward, ethical manner. With offices in Birmingham and Grand Rapids, we handle claims against debtors located in Michigan, even if you are located out of state or out of the country. To protect your creditors’ rights, contact an experienced collection company in Michigan today at (248) 645-2440 for an effective resolution to your collection matters.

Monday, March 13, 2023

When to Insist on a Personal Guaranty

Is your customer considering a personal guaranty of payment to extend their credit?

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When considering extending credit based on a guaranty:

  • Confirm that the guarantor is creditworthy. To ensure that the guarantor is financially sound, you can informally rely on business reputation, the impressions of the salesperson on the account, or information someone else within your company who is familiar with the general financial condition of the proposed guarantor. A more sophisticated approach is to get a credit report for the proposed guarantor.
  • If the guarantor is a corporation, require a resolution from the board of directors authorizing the individual to sign the guaranty.
  • If the guarantor is an individual and you can do so while following the constraints of the Equal Credit Opportunity Act, have the guarantor’s spouse sign the guaranty so that you can collect action against joint assets.

Learn what to do once you get the guaranty on our website!

Collect with One of the Best Collection Companies in Michigan

Looking for other ways to collect?

Muller Law Firm will handle your case with the professional attention it deserves! 

Contact one of the best collection companies in Michigan today at (248)645-2440 for an immediate resolution to your collection matters.

Wednesday, March 1, 2023

What is a Personal Guaranty?

Are your customers asking for an extension of credit?

Are they less than trustworthy?

In the credit industry, when an applicant asks for an extension of credit that isn’t justified based on their net worth, rejection is imminent. One way to extend credit to applicants who fall into this category is to request that the customer obtain a guaranty of payment from either a person or another company. You can incorporate a guaranty into your credit application, or it may be a separate document.

Guaranties come in two forms: guaranty of payment and guaranty of collection or performance. With a guaranty of payment, you can collect payment from the guarantor without first trying to collect from the primary debtor. 

With a guaranty of collection or performance, you must first attempt (and fail) to collect from the primary debtor before you can collect from the guarantor.

You always want a guaranty of payment to collect as quickly as possible.

Learn what to expect from a guaranty on our website!

Collect with One of the Best Collection Companies in Michigan

Looking for other ways to collect?

Muller Law Firm will handle your case with the professional attention it deserves! 

Contact one of the best collection companies in Michigan today at (248)645-2440 for an immediate resolution to your collection matters.