Commons Problems You May Encounter with Debtors

Are calls with your debtors difficult?

Do you find it hard to reach a resolution with slow payors or no payors?

During collection calls, you need to maintain control over the conversation, but simultaneously listen carefully to what the debtor is saying. If the debtor is asking for more time, you should remain firm while encouraging prompt payment.

If the debtor raises a dispute, you need to pay close attention and make careful notes of the exact nature of their complaints. Try to hone in on the specifics of the dispute and figure out how you can address them.

Be prepared for the unexpected. Common problems include:

• Surprise on their end: You’re speaking with a representative of the debtor who isn’t familiar with the fact that the account is past due. Find out if you can speak to someone else, or offer to send over a statement of account or other helpful documents.
• Lack of documentation: Sometimes what can sound like stalling or a poor excuse turns out to be bad record keeping, and the person paying the bills lacks key documents. Getting paid may be as simple as providing your billing address or furnishing another copy of the statement or invoice.

See more common problems.

Debt Collections in Michigan: We Fight for Your Creditors’ Rights!

Have you tried these call tactics and are still struggling with nonpayment?

Don’t let the stress of trying to contact and get results from a debtor weigh you down any longer! Contact our experienced collection firm to speak with an attorney about debt collections in Michigan today at (248) 645-2440 for an immediate resolution to your collection matters. We look forward to hearing from you!

Save Yourself from Collection Headaches by Adjusting Your Billing System

What steps can you take to avoid collection?

Add notetaking to your billing system. Keeping detailed notes on your customer’s accounts can keep you on top of any changes and can provide a paper trail that you can use as evidence if the customer tries to argue their account status or amount due.

• Document changes to amount due. Track any adjustments to the amount your customer owes with credit and debit memos.
• Use change orders to document your customer’s authorization for any modification of its orders.
• Send a statement of account as a monthly reminder to your customer that they owe you money.

Learn other ways to keep your billing system efficient.

Experienced Collection Companies in Birmingham, Michigan 

Have you implemented these items into your billing system, but are still having problems with debtors?

Muller, Muller, Richmond & Harms P.C. can help. If you’re a business owner, you should be spending your time conducting business rather than chasing down debts. Contact one of the most experienced collection companies in Michigan today at (248) 645-2440 for an immediate resolution to your collection matters. Let the experts worry about your collections, so you have more time to focus on growing your business.

Increase the Effectiveness of Your Billing System

Do you have frequent problems with your customers becoming debtors?

How can you prevent this?

Setting up an effective billing system now can save you from collection headaches later. An effective billing system can help remind your debtor of payment, leave a paper trail, and potentially prevent customers from taking advantage of you.

Add these items to your billing system:

• Use a credit application so your customer agrees to basic terms upfront.
• Obtain a purchase order number or form from your customer so your customer can’t refute at a later point and time that they ordered the goods or services from your company.
• Invoice promptly to reinforce that your customer ordered the goods, you shipped them, and you expect payment for them.
• Keep copies of delivery documents if applicable, so you can show that the ordered items were delivered.

See what else you can add to your billing system.

Experienced Collection Companies in Birmingham, Michigan 

Have you implemented these items into your billing system, but are still having problems with debtors?

Muller, Muller, Richmond & Harms P.C. can help. If you’re a business owner, you should be spending your time conducting business rather than chasing down debts. Contact one of the most experienced collection companies in Michigan today at (248) 645-2440 for an immediate resolution to your collection matters. Let the experts worry about your collections, so you have more time to focus on growing your business.

What Types of Contracts Should Be in Writing?

Are you trying to mitigate credit risks?

Wondering about the difference between written and oral contracts?

The State of Michigan has a law, called the statute of frauds, that requires certain contracts to be in writing and signed by the party against whom enforcement is sought. Typically, this would include the following types of contracts:

Contracts that can’t be performed in one year or less;

Prenuptial agreements;

And more.

If any of these contracts have been made verbally instead of on paper, the contract may be void under the statute of frauds. Protect yourself by using written contracts when applicable. If your debtor can’t pay and the contract is determined to be void under the statute of frauds, you could be out of luck!

Debt Collection Services in Michigan Since 1961!

Since 1961, our top-rated lawyers have been dedicated to professionally and aggressively pursuing the money you’re owed in a straightforward, ethical manner. With offices in Birmingham and Grand Rapids, we handle claims against debtors located in Michigan, even if you are located out of state or out of the country.

If you want to use debt collection services in Michigan, your first step is easy. Fill out the information form on our “Contact Us” page, or give us a call at 248-645-2440, to ask questions and figure out your next steps. Don’t let the money owed to you go away- get started today! We look forward to hearing from you.

What is the Statute of Frauds?

Are you on the verge of closing a deal?

Is your contract written or oral?

An oral contract - sometimes called a verbal contract - is one that isn’t in writing. It’s a handshake deal. Many business contracts are verbal.

The State of Michigan has a law, called the statute of frauds, that requires certain contracts to be in writing and signed by the party against whom enforcement is sought.  Typically, this would include the following types of contracts:

Sale of Real estate;

Sales of goods of more than $1,000;

Suretyship and guaranties.

See what other contracts must be in writing.

Debt Collection Services in Michigan Since 1961!

Since 1961, our top-rated lawyers have been dedicated to professionally and aggressively pursuing the money you’re owed in a straightforward, ethical manner. With offices in Birmingham and Grand Rapids, we handle claims against debtors located in Michigan, even if you are located out of state or out of the country.

If you want to use debt collection services in Michigan, your first step is easy. Fill out the information form on our “Contact Us” page, or give us a call at 248-645-2440, to ask questions and figure out your next steps. Don’t let the money owed to you go away- get started today! We look forward to hearing from you.

What Can You Learn from a Call with Your Debtor?

Have questions for your debtors?

They might answer them without you asking. Listen carefully and you’ll uncover pearls of information from debtors including information you can use later to collect the debt, such as after you’ve obtained a judgement and are looking for assets to attach.

You might hear:

• Whether the debtor can borrow money to pay you: “I’ve got an application in to the Small Business Administration for a loan to pay you and other creditors.”
• Information that explains why you haven’t been paid – and whether you’re likely to be paid: “I fell off a roof and haven’t been able to work for six months, and all my employees left me to work for others.”

Although you want to pick up all the information you can that’s relevant to collection, a conversation with a talkative debtor can quickly spin out of control. When that happens, try to bring the conversation back under control.

Learn more about controlling the call through listening!

Debt Collection Services in Michigan Since 1961!

Since 1961, our top-rated lawyers have been dedicated to professionally and aggressively pursuing the money you’re owed in a straightforward, ethical manner. With offices in Birmingham and Grand Rapids, we handle claims against debtors located in Michigan, even if you are located out of state or out of the country.

If you want to use debt collection services in Michigan, your first step is easy. Fill out the information form on our “Contact Us” page, or give us a call at 248-645-2440, to ask questions and figure out your next steps. Don’t let the money owed to you go away- get started today! We look forward to hearing from you.

How to Control the Conversation, Even While Listening

What can you obtain while on a call with a debtor?

How can you use this information to your advantage?

The expression “out of the mouths of babes” is applicable to many conversations with debtors. Listen carefully and you’ll uncover pearls of information from debtors including information you can use later to collect the debt, such as after you’ve obtained a judgement and are looking for assets to attach.

Good listening can help you uncover:

• Where the debtor banks: “That bank of mine, Comerica, refuses to loan me more money.” This information can be used for future garnishments.
• Who owes your debtor money: “As soon as I get my money in from Ford, I can send you a check.” This information can also be used for future garnishments.

See what else you can learn by listening to your debtor!

Debt Collection Services in Michigan Since 1961!

Since 1961, our top-rated lawyers have been dedicated to professionally and aggressively pursuing the money you’re owed in a straightforward, ethical manner. With offices in Birmingham and Grand Rapids, we handle claims against debtors located in Michigan, even if you are located out of state or out of the country.

If you want to use debt collection services in Michigan, your first step is easy. Fill out the information form on our “Contact Us” page, or give us a call at 248-645-2440, to ask questions and figure out your next steps. Don’t let the money owed to you go away- get started today! We look forward to hearing from you.