Saturday, January 15, 2022

What Can You Learn from a Call with Your Debtor?

A man on the phone | Collection services Michigan

Have questions for your debtors?

They might answer them without you asking. Listen carefully and you’ll uncover pearls of information from debtors including information you can use later to collect the debt, such as after you’ve obtained a judgement and are looking for assets to attach.

You might hear:

  • Whether the debtor can borrow money to pay you: “I’ve got an application in to the Small Business Administration for a loan to pay you and other creditors.”
  • Information that explains why you haven’t been paid – and whether you’re likely to be paid: “I fell off a roof and haven’t been able to work for six months, and all my employees left me to work for others.”

Although you want to pick up all the information you can that’s relevant to collection, a conversation with a talkative debtor can quickly spin out of control. When that happens, try to bring the conversation back under control.

Learn more about controlling the call through listening!

Debt Collection Services in Michigan Since 1961!

Since 1961, our top-rated lawyers have been dedicated to professionally and aggressively pursuing the money you’re owed in a straightforward, ethical manner. With offices in Birmingham and Grand Rapids, we handle claims against debtors located in Michigan, even if you are located out of state or out of the country.

If you want to use debt collection services in Michigan, your first step is easy. Fill out the information form on our “Contact Us” page, or give us a call at 248-645-2440, to ask questions and figure out your next steps. Don’t let the money owed to you go away- get started today! We look forward to hearing from you.


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