Documenting Disappointment for a Paper Trail

Have you been keeping a detailed file on your debtor?

Documenting your disappointment is another aspect to add to the debtor’s file to create a convincing a paper trail.

Suppose you’ve reached an understanding and sent written confirmation to the debtor but haven’t heard anything back – no confirmation, no check, no apology. Send another letter reiterating the debtor’s admission and the agreement, and expressing your disappointment at the fact that the debtor didn’t follow through.

Learn what to do when you receive oral admissions!

Collect with a Collection Company in Birmingham, Michigan 

At Muller, Muller, Richmond, & Harms, P.C., our attorneys specialize in debt collection in Michigan. We can help you build a strategy customized to fit your business needs. We want to ensure you receive the best possible outcome in pursuing your case. 

To protect your creditors’ rights, contact an experienced collection company in Michigan today at (248) 645-2440 for an effective resolution to your collection matters.

Documenting Admissions

Is your delinquent customer ignoring your requests for payment?

Before a debtor commits to payment, you may have to force them to make an admission.

An admission is a statement from the debtor conceding that they owe you money.

Don’t think of getting admissions as a passive process, but rather as an active one. Anytime you’re in contact with your debtor, you’re fishing for admissions – especially written admissions. Take any opportunity to get an admission from your debtor that the money is owed. Hook your debtor and reel them in.

Documenting Oral Admissions

Although your goal is to get a written admission, that’s not always possible. But you can create a paper trail with an oral admission by doing the following:

• Note any oral admission in your records.
• Follow up the oral admission with a note or memo
• Send a confirmation of any oral agreements, and ask the customer to sign and return it

Learn how payments can be considered partial admissions!

Collect with a Collection Company in Birmingham, Michigan 

Since 1961, our top-rated lawyers have been dedicated to professionally and aggressively pursuing the money you’re owed in a straightforward, ethical manner. With offices in Birmingham and Grand Rapids, we handle claims against debtors located in Michigan, even if you are located out of state or out of the country. To protect your creditors’ rights, contact an experienced collection company in Michigan today at (248) 645-2440 for an effective resolution to your collection matters.