Are your late-paying customers impacting your cash flow?
Here are some items to consider:
Be ready to respond to customer bad habits – Communicate with your customers. Let them know slowdowns in payment habits aren’t acceptable, and prompt them to make payments. After a second late payment, inform the customer that you may have to take steps to correct late payment habits, such as suspending their credit terms.
Be considerate, yet firm – No need to panic and ruin a relationship at this point. Your communication at this stage is still very polite, yet firm enough to display your dissatisfaction – such as notifying your customer that a privilege, such as favorable credit terms or 24/7 availability of goods or services, may be suspended until your confidence in their payment habits is restored.
Learn more general cash flow controls on our website!
Debt Collection Services in Michigan
Do slow paying customers impact the health of your business?
Get the money you’re owed with help from Muller Law Firm. Our collection attorneys will fight for your creditor’s rights! With offices in Birmingham and Grand Rapids, we handle claims against debtors located in Michigan, even if you are located out of state or out of the country.
Fill out the information on our “Contact Us” page or give us a call at 248-645-2440 for collection services in Michigan.
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