Failing to Act Timely to Place the Account for Collection

 

If you have good collection policies, they should include time frames in which to take certain actions, including these:

1. Following up with demand letters requiring payment when an account balance becomes delinquent.
2. Following up with collection phone calls when demand letters don’t produce payment.
3. Immediately following up with the debtor when the debtor doesn’t keep promises to make a payment.

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