After your customer’s paying habits deteriorate, he or she may become elusive and avoid communication. Rather than picking up the phone and discussing the account, he or she may let your calls go straight to voicemail and won’t return them. On occasion, you may find that your customer’s voice mailbox is full and can accept no further calls.
Elusion is a red flag. Put your customer at the top of your list for monitoring payments and exercise extreme caution when considering any further credit.
Learn more about how to deal with elusive customers here.
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