Monday, December 1, 2025

How to Mentally Prepare for a Collections Call

A photo of a woman sitting at a desk in front of a laptop and holding a cell phone to her ear.
Feeling anxious about calling your debtor?

Before “dialing for dollars,” spend a few moments to consider what you’ll be discussing with the debtor, the debtor’s likely responses, and even the outcome. Think through your call, including:
  • Warming up for a collection demand.
  • Fixing the minimum demand in your mind (for example: full payment now, or half down and half in 30 days).
  • Keeping on an even keel emotionally, even if your debtor loses it.
  • Being persistent if a debtor stalls for time.
  • Listening but not agreeing with any statement’s contrary to your collection goals.

Picture yourself being calm, confident, and collected during the call. This is time well-spent and can help make your call much more effective.


Call the Michigan Debt Collection Experts


If your debtor is uncooperative, or even if you just don’t want to make the call yourself, our attorneys can handle it all for you! As long as either you or your debtor are in Michigan, we can handle your debt collection. 

To get in touch, call (248) 645-2440 or submit a contact form. We look forward to working with you!